We're here to
keep you rolling
Tell us what you need help with and our support team will get back to you fast — with a case number so nothing gets lost.
Case number
Issued with every request
Email updates
Sent straight to your inbox
Anytime
Submit a request 24/7
Submit a support request
Step 1 of 3
What to expect
Support built for people who move freight
Tracked from the start
Every request is logged with a case number
Real specialists
Trucking operations experts, not bots
You set the urgency
Flag it urgent and we'll review it sooner
Prefer email?
help@openroadtms.com
Answers before you ask
We review requests as they come in and reply by email as soon as a specialist has looked at yours. Flagging a request as High or Urgent helps us triage it sooner.
Every request gets a unique case number in your confirmation email. Reference it in any reply and our team can pull up the full history instantly.
Yes. Our team supports ELD, load board, factoring, fuel card and accounting integrations — pick Integrations as your category and include the provider name.